Love the company, but your website is atrocious! I was at work trying to make a quick order, only had my mobile, added to my basket, then on your mobile site there’s no way of accessing my basket!?!? So I try to login to my account, can’t login???
Try to reset my password, get a message saying “email sent”, wait 15 minutes, no email, not in junk either?
Had to wait until I got home to actually make my order. By which time I had missed the delivery cutoff, and the items arrived too late for that I wanted it for. Thanks for that!
It really is time you invested in a new site, you must be loosing soooo much custom, not having an e-commerce site that works on mobile!