Latest News
New products, including several Accessories, have arrived in stock.
delivery
within Mainland UK on orders over £40 ex VAT*
(Royal Mail 2nd Class or Courier)

*excludes Post Codes AB30-56, G83-84, HS1-9, IV1-28, IV30-37, IV40-56, IV63, KA27-28, KW1-3, KW5-17, PA20-49, PA60-78, PH17-26, PH30-50, ZE1-3, TR21-25, IM, BT, JE, GY
Terms and Conditions

These Terms and Conditions of Sale explain your rights and obligations in relation to any purchase, order, receipt, or delivery of any product from BBQ Gourmet Ltd, and its subsidiaries or affiliates through this website.

Contact Details
Our contact address is: Unit 7-8 Rodbourne Rail Farm, Rodbourne, Malmesbury, Wiltshire SN16 0ES, United Kingdom.  You can write to us either at our contact address above or email us at info@bbqgourmet.co.uk.

Delivery
We endeavour to ship all orders within 2 working days of receipt of order by 'tracked & signed' courier services.  However, we reserve the right to use other delivery services as necessary.

Please note that BBQ Gourmet Ltd will not accept responsibility for any delivery delays, or non-delivery, of orders caused by the Customs services of the customer's country.


Price and Payment Terms
For orders placed on this website,  BBQ Gourmet Ltd accept all methods of payment offered by the SagePay gateway including, but not limited to, PayPal, Visa, Mastercard and American Express.  For information on other methods of payment, please contact via email or use the contact form on our website.

All prices may be subject to change without notice.  BBQ Gourmet Ltd will not be held responsible for any typographical or other errors in the information provided.


Returns
In accordance with the European Directive on Consumer Rights, customers have 14 days from the date of order to return an item.  Prior to returning goods, customers must send us an email at info@bbqgourmet.co.uk advising why you wish to return the goods.  This will enable BBQ Gourmet Ltd to at minimum attempt to resolve any issue, thus saving the customer any unnecessary costs.  Should it prove necessary to return goods, customers will be responsible for the cost of any return postage and the goods must be returned unopened and with all seals intact.

Limitation of Liability
These limits do not supersede your statutory rights.  For products purchased on this site, except for claims of personal injury or death, the maximum liability of BBQ Gourmet Ltd shall not exceed the actual purchase price of the product.  BBQ Gourmet Ltd shall not be liable for any special, incidental, consequential, or indirect damages.

Other Information
We advise you to print a copy of your order for future reference if needed.


If you have any questions regarding your purchase, or the use of our website, please contact us.

For further details on our terms and conditions, please contact us.


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